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SMS Terms & Conditions

Effective Date: April 22, 2026
Business Name: Hall Oil & Propane
Website: https://hallpropane.com

1. Program Description

By opting in to receive SMS messages from Hall Oil & Propane, you agree to receive text messages related to your relationship with us.

These messages may include:

A. Service & Operational Messages (Non-Marketing)

  • Propane delivery notifications and scheduling
  • Service appointment reminders
  • Account and billing notifications
  • Safety alerts or urgent service updates
  • Customer support communications

B. Marketing Messages (Optional)

If you provide explicit consent, you may also receive:

  • Promotions and special offers
  • Seasonal service reminders
  • Discounts and new service announcements

Marketing messages are sent only to customers who have opted in separately.

2. Message Frequency

Message frequency may vary depending on your account activity, service needs, and marketing preferences.

3. Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Hall Oil & Propane is not responsible for any messaging charges incurred.

4. Opt-In Consent

By providing your mobile number and opting in, you consent to receive SMS messages from Hall Oil & Propane.

Consent may be obtained through:

  • Website forms
  • Customer portal
  • Verbal or in-person confirmation
  • Other written or electronic methods

5. Opt-Out Instructions

You may opt out of SMS messages at any time:

  • Reply STOP to any message to unsubscribe
  • Reply HELP for assistance
  • Contact us directly using the information below

After opting out, you will receive a confirmation message and no further SMS messages unless you opt in again.

6. Help & Support

For assistance:

7. Privacy Policy

Your information will be handled in accordance with our Privacy Policy.

We do not sell or share your personal information except as described in our Privacy Policy.

8. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

9. Eligibility

You must be at least 18 years old or have permission from a parent or guardian to participate in SMS communications.

10. Changes to Terms

Hall Oil & Propane may update these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.

11. What types of text messages will I receive from Hall?

Customers may receive service-related text messages such as propane delivery updates, appointment reminders, billing notifications, safety alerts, customer support communications and Hall only marketing messages.

12. Do I have to sign up separately for marketing text messages?

Yes. Marketing SMS messages are only sent to customers who opt in through our terms of service or website to receive promotional communications.

13. How often will I receive text messages?

Message frequency varies depending on your account activity, service appointments, delivery schedules and marketing preferences.

14. Are there charges for receiving text messages?

Message and data rates may apply depending on your mobile carrier and service plan. Hall is not responsible for carrier messaging charges.

15. How do I opt out of Hall text messages?

You can unsubscribe from SMS messages at any time by replying STOP to any text message. After opting out, you will receive a confirmation message and no additional texts unless you opt in again.